Privacy Policy

PRIVACY POLICY

This Privacy Policy outlines how Simicorp collects, manages, and discloses information gathered from users ("Users") of the www.simicorp.co.za website ("Site"). The policy applies to the Site and all services and products provided by Simicorp.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users through various methods, such as when they visit the Site, complete forms, or participate in activities, services, or features we offer. Depending on the situation, Users may be asked for details such as name, email address, mailing address, and phone number.

We will only collect personal identification information if Users voluntarily provide it. Users may choose not to supply this information; however, doing so might limit their ability to engage in some Site-related features.

NON-PERSONAL IDENTIFICATION INFORMATION

Non-personal identification information may be collected when Users interact with our Site. This may include details such as the browser type, the User's device, and technical information about how they connect to the Site (such as the operating system and internet service providers used).

WEB BROWSER COOKIES

The Site may use cookies (small data files stored on the User's device) to enhance their experience. Cookies are used for record-keeping and tracking purposes. Users can set their browser to refuse cookies or alert them when cookies are being sent, though some parts of the Site may not function correctly without cookies.

HOW WE USE COLLECTED INFORMATION

Simicorp may use personal information collected from Users for the following purposes:

  • To improve customer support: The information you provide helps us address your service requests more efficiently.
  • To personalise user interactions: We may analyse aggregate data to understand how Users as a group interact with the Site’s features and services.
  • To enhance the Site: We continuously work to improve the Site based on the feedback we receive.
  • To manage promotions, surveys, or other Site activities.
  • To provide updates: We may send Users information they have agreed to receive regarding topics that may interest them.
  • To send periodic emails: Users' email addresses may be used to respond to inquiries or other requests. If Users opt into our mailing list, they may receive updates, news, and product information. Users can unsubscribe from these communications at any time using the instructions provided in the email or by contacting us through the Site.

DATA SECURITY

We implement suitable data collection, storage, and processing protocols to safeguard against unauthorized access, alteration, or destruction of personal data, including usernames, passwords, and any other data stored on our Site.

Our Site follows PCI vulnerability standards to ensure a secure environment for Users.

SHARING PERSONAL INFORMATION

Simicorp does not sell or trade Users' personal identification information to third parties. However, we may share aggregated, non-personal demographic data with our business partners, affiliates, or advertisers for the purposes mentioned above. We may also engage third-party service providers to help with tasks such as sending out newsletters or conducting surveys. Information will only be shared with these third parties if you have granted us permission.

THIRD-PARTY LINKS

Our Site may feature content or advertisements that link to the websites of partners, advertisers, sponsors, or other third parties. We do not control these external sites and are not responsible for their content or privacy practices. Users are encouraged to review the privacy policies of any linked websites they visit, as their terms may differ from ours.

UPDATES TO THIS PRIVACY POLICY

Simicorp reserves the right to modify this Privacy Policy at any time. We will post any updates on the main page of our Site. Users are encouraged to review this policy regularly to stay informed on how we are protecting their information. By using the Site, Users acknowledge and accept responsibility for staying informed about changes.

CONSENT TO TERMS

By using this Site, you agree to the terms set forth in this policy. If you do not agree, please refrain from using the Site. Your continued use of the Site following changes to this policy will be considered as your acceptance of those changes.

CONTACTING US

For any questions or concerns regarding this Privacy Policy or interactions with our Site, please contact us directly.